Our policies and return instructions
We offer a 30-day, 100% satisfaction money-back satisfaction guarantee. If you would like to return your product, we are pleased to offer you a refund on your original form of payment. It’s that easy. Domestic (US customers) Return Policy. INTERNATIO
Stick Mobility Training Sticks come with a 12-month Limited Warranty against manufacturer defects for sticks purchased from StickMobility.com from date of purchase. We will replace any Training Stick found to contain a manufacturer defect after inspe
WAREHOUSE PROCESSING TIMES. Orders are usually processed and packaged by our warehouse within 1-2 business days, excluding federal holidays and weekends e.g. orders placed on Friday will not ship until Monday or Tuesday.After the Carrier picks up you
Stick Mobility US does ship internationally, however, to save on shipping and import costs we recommend purchasing from one of our International Partners where possible.Import Duties may be imposed by your country's Customs and are the customer's res
We do ship to Canada. You can enter your address on the checkout page to calculate the shipping to your location. It's important to note that additional import duties/fees aren't calculated at checkout and are the customer's responsibility upon deliv
Once an order is placed, we are unable to change the address once the order has been fulfilled and shipped. If you entered an incorrect address at the time of ordering or need to change the delivery address, please contact UPS customer support or the